Professional Scrum Facilitation Skills

In this one-day* skills-building course, participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. They will focus on how to adopt facilitation as a stance and enable the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Scrum event. 

• Develop facilitation skills and a facilitator’s mindset 
• Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult 
• Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
• Explore how facilitation can address challenging scenarios most Scrum Teams encounter
• Apply facilitation skills and techniques to improve the Scrum events and other interactions
• Understand how to encourage diverse perspectives, while bringing the team together to reach decisions 
• Experience the elements of group dynamics and how they influence the decision-making process 
• Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances

This course is ideal for:

• Scrum Masters and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success
• Scrum Coaches, Agile Coaches and Consultants

This course is not suitable for professionals with little Scrum knowledge or experience.

All participants completing the Professional Scrum Facilitation Skills course will receive a password to attempt the Professional Scrum Facilitation Skills assessment. PSF Skills class participants who attempt the PSF Skills assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost. 

Students of Scrum.org courses are able to claim Project Management Institute (PMI) PDU credit: 7 PDUs after attending a one-day Professional Scrum Facilitation Skills course. Please note that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment. Students can claim PDUs under PMI's "Education courses provided by other third party providers” category. You can claim your PDUs online at https://ccrs.pmi.org.